InnerScope Hearing Technologies (OTC: INND) Announces New Internal Hearing Aid Sales & Hearing Care Professional Call Center – BioSpace
Staffed by a Highly Experienced Team of Licensed Hearing Professionals and Leading Salespeople from Competitor Platforms
Aims to Enhance Customer Experience and Deliver Revenue Growth
ROSEVILLE, Calif., Feb. 23, 2022 (GLOBE NEWSWIRE) — via InvestorWire — InnerScope Hearing Technologies Inc. (OTC: INND) (“InnerScope”), an emerging and disruptive leader in the Direct-to-Consumer Hearing Technology space, today announced the introduction of its own new internal customer call center (th…….
- Staffed by a Highly Experienced Team of Licensed Hearing Professionals and Leading Salespeople from Competitor Platforms
- Aims to Enhance Customer Experience and Deliver Revenue Growth
ROSEVILLE, Calif., Feb. 23, 2022 (GLOBE NEWSWIRE) — via InvestorWire — InnerScope Hearing Technologies Inc. (OTC: INND) (“InnerScope”), an emerging and disruptive leader in the Direct-to-Consumer Hearing Technology space, today announced the introduction of its own new internal customer call center (the “Call Center”) for its subsidiary HearingAssist of nearly 500,000 customers and its iHear branded hearing aid customers. The integration of the Call Center is InnerScope’s latest service-minded innovation, designed to elevate the support it provides to customers across the country as it continues its nationwide growth.
InnerScope conducted an exhaustive recruitment effort in staffing its Call Center with a team of highly-experienced industry talent, consisting of licensed hearing professionals, including doctors of audiology, top salespeople, and hearing aid customer care representatives (the “Call Center Team”) from many of its competitors, including Eargo, Hear.com, and YesHearing.com.
InnerScope has assembled a Call Center Team that can offer multiple levels of NO-CHARGE customer service depending on each customer’s needs in their “Journey to Better Hearing,” which includes:
- CONSULTATIONS WITH A LICENSED HEARING PROFESSIONAL
InnerScope’s staff of Licensed Hearing Professionals are available for a Free Consultation for those customers seeking help in understanding their hearing loss or hearing needs before purchasing hearing aids. In addition, when the customer purchases hearing aids, a Licensed Hearing Professional will help each customer through the fitting process to ensure proper fitting and maximum hearing benefit from the hearing aids.
- LIFETIME SUPPORT AFTER-CARE SERVICE REPRESENTATIVES
InnerScope’s staff of After-Care Service Representatives are available to assist with any ongoing lifetime care and additional services a customer might need after purchasing hearing aids. This team of After-Care Service Representatives is available to assist customers in keeping their hearing aid(s) in tip-top shape, so they can enjoy hearing from the hearing aids for many years to come.
The launch of InnerScope’s Call Center coincides with InnerScope’s previously announced launch of a new eCommerce website for its subsidiary HearingAssist, which offers customers an industry-leading digital experience, including mobile responsiveness for a better customer experience, enhanced search, a streamlined product search capability, including live inventory and pricing search features, 24/7 product purchases with an easier check-out process. Visitors can call HearingAssist.com Toll Free Number 1-800-700-4327 to connect to one of the Call Center Team members and receive a …….
